Privacy policy.
Last Updated: August 2026
Introduction
Promptly ("Promptly," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use the Promptly website, mobile application, and related services.
By using Promptly, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
Account Information
When you create an account, we may collect:
Name
Email address
Username
Account credentials
User Content
When using Promptly, you may create, save, organize, and manage prompts and related content within your account.
Usage Information
We may collect information about how you interact with Promptly, including:
Features used
Pages viewed
Device information
Browser information
Application performance data
Technical Information
We may collect:
IP address
Device type
Operating system
App version
Diagnostic information
How We Use Information
Promptly uses collected information to:
Provide and maintain services
Improve application performance
Personalize user experiences
Respond to customer support requests
Detect security issues and fraud
Communicate important service updates
Information Sharing
Promptly does not sell personal information to third parties.
We may share information with trusted service providers who assist us in operating the website, application, and related services.
We may also disclose information when required by law or to protect our legal rights, users, or systems.
Data Security
We implement reasonable administrative, technical, and physical safeguards to help protect your information.
While we strive to use commercially acceptable methods to protect data, no internet-based service can guarantee absolute security.
Data Retention
We retain information for as long as necessary to:
Provide services
Comply with legal obligations
Resolve disputes
Enforce agreements
Users may request account deletion by contacting support.
Your Rights
Depending on your jurisdiction, you may have the right to:
Access your personal information
Correct inaccurate information
Request deletion of your information
Object to certain data processing activities
Requests may be submitted through the contact information below.
Third-Party Services
Promptly may utilize third-party services, analytics platforms, hosting providers, payment processors, or other tools necessary to deliver services.
These providers may have access to information only as necessary to perform services on our behalf.
Children's Privacy
Promptly is not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13. If we become aware that such information has been provided, we will take appropriate steps to delete it.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.
Continued use of Promptly after changes are posted constitutes acceptance of the revised policy.
Contact Us
For questions regarding this Privacy Policy, please contact:
Support: support@thepromptlyapp.com
General Inquiries: info@thepromptlyapp.com